Integrations

Overview

BRC Logistics supports 35 different warehouse management and returns management platforms through a unified integration architecture. This section provides platform-specific configuration details, API specifications, and integration patterns for each supported system.

Integration Architecture

All integrations follow a common pattern:

Configuration: Select Integration Engine in BRC Logi Setup
Auto-Configuration: System assigns platform-specific codeunits
Connection: Configure API credentials or file paths
Data Exchange: Bidirectional synchronization of orders, inventory, and tracking

Common Integration Components

Regardless of WMS platform, all integrations share:

BRC Logi Setup - Central configuration table
BRC Logi Warehouse Header/Line - Transaction storage
Job Queue Scheduler - Automated polling (default: every 15 minutes)
Error handling - Retry logic, error counting, email notifications
Request/Response logging - Full payload storage for troubleshooting

Supported Platforms

Full WMS Integrations (30 Platforms)

These integrations support complete bidirectional workflows including item master data, sales orders, purchase orders, inventory synchronization, and tracking:

Platform	API Type	Business Processes Supported
3PL Central	REST API + OAuth	Items, Sales Orders, Purchase Orders, Inventory Balance, Adjustments, Shipment/Receival Confirmations
Aditro Logistics	REST API	Items, Sales Orders, Purchase Orders, Inventory Balance, Stock Movements, Order Confirmations
Allson	REST/JSON API	Sales Orders, Shipment Confirmations
Alyson	REST/JSON API	Items, Sales Orders, Purchase Orders, Returns, Inventory Balance, Adjustments, Posted Sales
BC Connect	File Exchange (XML/CSV)	Shipments, Receipts, Returns, Inventory Balance, Transfer Orders
Bergendahls Foodservice	File + Web Service Callbacks	Items, Sales Orders, Purchase Orders, Inventory Balance, Adjustments, Customer Parties, Delivery Receipts
Bitlog	REST API + OAuth (v1-9, v10+)	Items, Customers, Vendors, Sales Orders, Purchase Orders, Inventory Adjustments, Tracking Numbers, Assembly Orders
Bluejay (formerly 3T)	REST/SOAP API	Transport Management, Supply Chain Visibility
Bonver	File/API	General WMS Operations
BX Software	BC OData/REST APIs (Reverse)	Current Inventory, Physical Inventory, Transfers, Shipments, Item References, Employee Data
Diracom	REST/API	General Logistics Operations
DSV (Mintsoft-based)	REST API + Token	Items, Sales Orders, Purchase Orders, Inventory
Extend	REST/API	Extended Warehouse Functionality
JD Logistics	REST API	Items, Sales Orders, Purchase Orders, Inventory Balance
Logiwa	REST API + OAuth	Items, Sales Orders, Purchase Orders, Inventory, Shipments, Receipts
Mintsoft	REST API + Bearer Token	Items, Sales Orders, Purchase Orders, Inventory
Nowaste	REST API	Waste/Recycling Logistics
Nyce REST API	REST API	General WMS Operations
Ongoing WMS SOAP	SOAP/XML Web Services	Items, Sales Orders, Purchase Orders, Returns, Production Orders, Inventory Balance, Adjustments, Item Movements, Proforma Documents
Posti	REST/API	Parcel Shipping, Logistics
Prime Penguin	REST API	E-commerce Order Fulfillment
QSSI	REST/API	General WMS Operations
Schipt	REST/API	General Logistics
ShipHero	GraphQL API + OAuth	Items, Sales Orders, Purchase Orders, Inventory Snapshots, Adjustments, E-commerce Fulfillment
SMD	REST/API	General WMS Operations
Speedgroup Astro	REST API	Items, Sales Orders, Purchase Orders, Inventory Balance
Stan Robinson	REST/API	Third-Party Logistics
VeraCore	REST API + Bearer Token	Items, Sales Orders, Purchase Orders, Inventory
Zenventory	REST API + Token	Items, Sales Orders, Purchase Orders, Inventory

Returns Management Platforms (8 Platforms)

These specialized integrations focus on customer return processing and reverse logistics:

Platform	API Type	Features
Claim Line Return	REST API	Return Order Management
EasyCom Return	REST API	Customer Returns, Return Order Management
nShift Return (Returnado)	REST API	Returns Management, Reverse Logistics
ReclaimIt Return	REST API	Customer Returns Management
Return Center	REST API	Returns Processing
Sello Return	REST API	E-commerce Returns
TurnR Return	REST API	Return Order Management
Yahloh Return	REST API	Return Processing

Integration Patterns

API-Based Integrations

REST API with OAuth 2.0

Platforms: 3PL Central, ShipHero, Bitlog, Logiwa
Authentication: Client credentials flow
Token Management: Automatic refresh via BRC OAuth Storage codeunits
Polling: Every 15 minutes for status updates

REST API with Bearer Token

Platforms: VeraCore, Mintsoft, Zenventory, Aditro
Authentication: Static API key/token
Token Management: Stored encrypted in setup
Polling: Every 15 minutes

GraphQL API

Platform: ShipHero (unique)
Authentication: OAuth 2.0
Query Language: GraphQL mutations and queries
Polling: Every 15 minutes

SOAP/XML Web Services

Platform: Ongoing WMS
Authentication: Username/password in SOAP envelope
Message Format: SOAP 1.1/1.2 with XML payload
Polling: Configurable per message type

File-Based Integrations

File Exchange

Platforms: BC Connect, Bergendahls (partial)
Methods: FTP, SFTP, Azure Blob Storage, UNC file share
File Formats: XML, CSV, fixed-width
Polling: File monitoring with import processing

Hybrid (File + API)

Platform: Bergendahls
Outbound: File export (XML)
Inbound: Web service callbacks + file import
Pattern: BC sends files, WMS calls back with confirmations

Reverse Integration

Business Central as API Provider

Platform: BX Software
Pattern: WMS calls Business Central OData/REST APIs
API Pages: Custom API pages for inventory, shipments, transfers
Authentication: BC service-to-service authentication

Business Process Support Matrix

Process	API Integrations	File Integrations	Returns Platforms
Item Master Data	✓	✓	✗
Customer Master Data	✓ (select platforms)	✓	✗
Vendor Master Data	✓ (select platforms)	✗	✗
Sales Orders (Outbound)	✓	✓	✗
Purchase Orders (Inbound)	✓	✓	✗
Return Orders	✓ (some)	✓ (some)	✓
Transfer Orders	✓ (some)	✓	✗
Shipment Confirmations	✓	✓	✗
Receipt Confirmations	✓	✓	✗
Inventory Balance Sync	✓	✓	✗
Inventory Adjustments	✓	✓	✗
Item Movements	✓ (select platforms)	✗	✗
Serial Number Tracking	✓	✓	✗
Lot Number Tracking	✓	✓	✗
Multi-Package Shipments	✓	✓	✗
Tracking Numbers	✓	✓	✓
Assembly Orders	✓ (Bitlog, others)	✗	✗
Production Orders	✓ (Ongoing WMS)	✗	✗
Proforma Documents	✓ (Ongoing WMS)	✗	✗

Platform-Specific Documentation

Detailed configuration guides for major platforms:

Top Platforms

Ongoing WMS SOAP - Most comprehensive SOAP integration
Bitlog - Popular European WMS with version-specific config
3PL Central - OAuth-based cloud WMS
ShipHero - GraphQL-based e-commerce fulfillment
Logiwa - Cloud fulfillment platform

Additional Platforms

Aditro Logistics
Alyson
BC Connect - File-based integration
Bergendahls - Hybrid file/API integration
BX Software - Reverse integration pattern
Mintsoft - Cloud WMS
VeraCore - Cloud WMS
Zenventory - Inventory and order management

Returns Platforms

Configuration Quick Reference

Common Configuration Fields

All API-based integrations use these fields:

Field	Purpose	Example Value
Integration Engine	Select WMS platform	“Ongoing WMS SOAP”
Webservice URL / Export Path	API endpoint	`https://api.ongoingwms.com/`
Username / Key	API username or client ID	`your-company`
Password	API password or secret	`•••`

OAuth Integrations Additional Fields

Field	Purpose	Platforms
OAuth Scope	OAuth 2.0 scope	3PL Central, ShipHero, Bitlog, Logiwa

File Integrations Additional Fields

Field	Purpose	Platforms
ABS Container Name	Azure Blob Storage container	BC Connect, others
Webservice URL / Import Path	Import file path/container	BC Connect, Bergendahls

Platform-Specific Fields

Some platforms have unique configuration fields:

Ongoing WMS:

Ongoing Whse. ID
Ongoing Goods Owner ID
Check for Shipment/Receival/Return/Inventory Updates (individual toggles)

Bitlog:

BRC Bitlog Version (1-9 vs 10+)
BRC Bitlog WMS API Url
BRC Bitlog WMS Username/Password (WMS credentials)
BRC Bitlog ERP Client ID/Secret (OAuth for BC → Bitlog)

3PL Central:

3PL User Login ID
3PL TPL (Third-Party Logistics ID)

Nyce:

Check For Returns From Nyce
Nyce Integration Type
Nyce Integration Prefix
Nyce EAN From GTIN

Testing Your Integration

Pre-Go-Live Checklist

Test account configured in WMS
API credentials validated (test connection successful)
Item SKU generation tested
Test sales order sent and confirmed
Test purchase order sent and confirmed
Inventory balance sync tested
Tracking number capture verified
Auto-posting tested (if enabled)
Error notification email received and tested
Job queue scheduled and running

Test Scenarios

Simple Sales Order: Single item, single line, no tracking
Multi-Line Sales Order: Multiple items, verify all lines process
Serial Tracked Sales Order: Verify serial numbers sync correctly
Lot Tracked Sales Order: Verify batch numbers sync correctly
Purchase Order Receipt: Verify receipt updates purchase order
Over-Receipt Scenario: Test tolerance settings
Inventory Adjustment: Verify item journal creation and posting
Return Order: Test return workflow end-to-end
Error Scenario: Force error, verify email notification, test retry
Multi-Package Shipment: Verify all packages/tracking numbers captured

Troubleshooting Integration Issues

Common issues across all platforms:

Authentication Failures

Symptom: “401 Unauthorized” or “403 Forbidden” errors
Resolution: Verify credentials, check token expiration (OAuth), confirm API access enabled in WMS

Connection Timeouts

Symptom: “Request timeout” errors
Resolution: Check WMS API status, verify network connectivity, confirm firewall rules

Data Mapping Issues

Symptom: Items not found in WMS, incorrect quantities
Resolution: Review Item SKU list, verify variant delimiter settings, check unit of measure mappings

Tracking Number Issues

Symptom: Tracking numbers not captured in BC
Resolution: Verify WMS sends tracking in response, check field mapping, review package creation logic

See Troubleshooting Guide for detailed resolution steps.

Adding New Integrations

BRC Logistics is regularly updated with new platform support. To request a new integration:

Contact BrightCom Solutions with WMS platform details
Provide API documentation from WMS vendor
Coordinate test account access
Participate in UAT testing
Receive updated app version with new Integration Engine option

Next Steps

Setup Your Integration
Platform-Specific Guides (choose your platform)
Troubleshooting Integration Issues
User Guide for Daily Operations