BRC Connect

Overview

BRC Connect is a comprehensive integration platform for Microsoft Dynamics 365 Business Central that enables seamless connectivity with various e-commerce platforms and POS systems. The app provides bidirectional data synchronization, automated order processing, and real-time inventory management.

Supported Platforms

BRC Connect integrates with leading e-commerce and retail systems including:

• Shopify - E-commerce platform
• Storm - E-commerce platform
• Litium - E-commerce platform
• Sitoo - POS system
• Generic JSON APIs - Flexible integration with custom systems

Key Features

Order Management

• Automated Order Download: Retrieves orders from external systems and creates Sales Orders, Invoices, Credit Memos, and Return Orders in Business Central
• Document Processing Pipeline: Four-stage processing (Download → Parse → Validate → Create) with granular automation control
• Multiple Payment Methods: Supports single/multiple payments, PSP integration, and payment journal posting
• Smart Customer Matching: Two-pass identity matching using email, phone, or web ID with automatic customer creation
• Total Validation: Configurable tolerance checking with automatic rounding adjustment lines

Inventory Synchronization

• Real-Time Inventory: Automatic updates to external systems when BC inventory changes
• Multiple Inventory Types: Real-time, available, projected, grouped by location
• BOM Support: Virtual inventory calculation for Bill of Materials items
• Outstanding Orders: Tracks incoming shipments and expected delivery dates

Price Management

• Bidirectional Price Sync: Sales prices, purchase prices, and price list lines
• Minimum Quantity Pricing: Supports tiered pricing structures
• Product Range Filtering: Control which items sync to specific channels
• Multi-Channel Support: Separate pricing for different sales channels

Item Master Data

• Complete Item Sync: Item details, variants, references, unit of measure
• Item References: Cross-reference management, barcode support
• Parent-Child Relationships: Product hierarchy with variants
• Automatic Creation: Auto-create items from incoming orders

Document Notifications

• Shipment Notifications: Automatic posting of sales shipments to external systems
• Invoice Updates: Send posted invoice details with payment status
• Credit Memo Processing: Return and refund notifications
• Transfer Orders: Multi-location inventory movements

Flexible Configuration

• Granular Automation: Individual on/off switches for each process step
• Source-Specific Overrides: Different settings per integration source
• Field Mapping: JSON path to BC field mapping with validation rules
• Extended Info: Custom field mapping for platform-specific data

Business Value

Operational Efficiency

• Eliminates Manual Data Entry: Orders flow automatically from web/POS to Business Central
• Reduces Errors: Validation rules and duplicate detection prevent data quality issues
• Saves Time: Automated inventory and price updates keep systems synchronized

Multi-Channel Commerce

• Unified Operations: Manage all sales channels from Business Central
• Consistent Data: Single source of truth for items, pricing, and inventory
• Scalability: Process high volumes with performance optimizations and parallel processing

Business Flexibility

• Rapid Integration: Standardized setup reduces implementation time
• Extensibility: Event-driven architecture supports custom modifications
• Platform Independence: Generic JSON API support enables integration with any system

Architecture Overview

BRC Connect uses a sophisticated multi-layer architecture:

1. HTTP Transport Layer: RESTful API communication with bearer token authentication
2. Content Processing Layer: JSON parsing into hierarchical content and key-value structures
3. Validation Layer: Configurable business rules with error tracking
4. Business Logic Layer: Entity creation/update with BC integration
5. Outbound Queue: Event-driven sync when BC data changes

Getting Started

To begin using BRC Connect:

1. Review Prerequisites for system requirements
2. Follow the Installation Guide to deploy the app
3. Complete Initial Configuration with API credentials and field mappings
4. Explore User Guide for daily operations

Documentation Sections

Support

For technical support and assistance:

• Documentation: docs.brightcom.online/brcconnect
• Publisher: BrightCom Solutions AB
• Contact: brightcom.se/kontakt
• App Version: 25.0.25051.1
• BC Platform: 25.0.0.0 (Cloud)

Quick Reference